Privacy Policy

Last Updated: September 19, 2025

Florantech Solutions ("Company," "we," "our," "us")(“Company,” “we,” “our,” or “us”) values your privacy. This Privacy Policy explains how we collect, use, and protect your information when you interact with our website, chatbot, inquiry forms, and resources.

1️⃣ Information We Collect

We may collect the following types of information:

Personal Information you provide: name, email, phone number, company name, job title, or other details submitted through inquiry forms, chatbot conversations, or resource downloads.
Usage Information: IP address, browser type, device information, and browsing behavior on our site.
Chatbot Interactions: messages exchanged with our AI chatbot, which may be stored for service improvement and lead management.

2️⃣ How We Use Your Information

We use the information collected to:

Respond to inquiries and provide requested services.
Deliver resources (videos, guides, documents).
Improve our website, chatbot, and customer experience.
Send updates, newsletters, or promotional content (if you opt in).
Analyze trends and usage for business insights.

3️⃣ How We Share Your Information

We do not sell your personal information. We may share it only in these circumstances:

With Service Providers: trusted partners that help us operate our website, marketing, or communication tools.
For Legal Reasons: if required to comply with laws, regulations, or government requests.
Business Transfers: in the event of a merger, acquisition, or sale of assets.

4️⃣ Cookies & Tracking Technologies

Our website may use cookies, analytics tools, or similar technologies to:

Improve site performance.
Understand visitor behavior.
Personalize your browsing experience.
You can adjust cookie settings in your browser at any time.

5️⃣ Data Storage & Security

We take reasonable measures to protect your information against unauthorized access, loss, or misuse.
However, no method of transmission over the internet or storage system is 100% secure. You use the site at your own risk.

6️⃣ Your Rights

Depending on your jurisdiction, you may have rights to:

Access, update or delete your personal information.
Withdraw consent for data processing where applicable.
Opt-out of marketing communications.

To exercise these rights, please contact us through our Contact Page.

7️⃣ Third-Party Links

Our website may include links to third-party websites. We are not responsible for their privacy practices or content.

8️⃣ Children’s Privacy

Our website and services are not directed to children under 13 (or the applicable age in your region). We do not knowingly collect data from children.

9️⃣ Changes to This Privacy Policy

We may update this policy from time to time. The latest version will always be available on our website, and we encourage you to review it periodically.

Contact Us

For any questions about this Privacy Policy, please contact us at our Contact page.